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Tillman Labs
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Product demo

See QueryForge in action

Interactive walkthroughs of the features that resolve tickets faster.

01

Automated Document Generation

Auto-generates a formatted Microsoft Word document of the AI's full analysis and attaches it directly to the record.

POST /generate
Analysis_INC0248811.docx
ATTACHED
02

Instant Knowledge Capture

One click converts a comprehensive LLM response into a fully formatted Knowledge Base article on your platform.

LLM Response
KB0221 · Published
MFA Lockout — Standard Recovery
LIVE IN KNOWLEDGE BASE
03

Threaded Context Engine

Ticket-scoped memory across turns. Ask a follow-up years later and the full original context still travels with the prompt.

User · Jan 2024
Reset MFA for j.doe@acme.com
QueryForge
Done — recovery codes issued.
User · Today
Same user — do it again?
Thread Memory
INC0248811
17 turns · 12.4k tokens
CONTEXT RECALLED
04

Deep Context Orchestration

Stitch short description, work notes, acceptance criteria, and attachments into one token-optimized payload — automatically.

short_description
work_notes
acceptance_criteria
attachments.xlsx
Context Payload· 2,148 tokens
05

Native RAG & Grounding

Answers cite Trusted SOPs and Knowledge articles retrieved via ServiceNow Zing — no hallucinations.

How do I reset MFA for a locked user?
KB0012 — MFA lockout recovery (Trusted SOP)
KB0044 — Entra ID reset via Graph
KB0087 — Password vs. MFA — decision tree
GROUNDED · CITED KB0012
06

Dynamic Routing Matrix

Route each workflow to the best-fit model — GPT-4o, Claude 3.5, Gemini, or Copilot — by ITIL logic you define.

INC0248811
ROUTE
GPT-4o
Claude 3.5
Gemini
Copilot

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